Refund Policy

Corporate Coaching and Employee Assistance Programs

The refund policy for each block of coaching sessions purchased will be provided in pre-contract paperwork.

Corporate Trainings

The refund policy for each training will be provided in pre-contract paperwork.

Private Single Sessions

Single sessions are paid for at the time of booking.

You may cancel and receive a refund up to 24 hours before the session start time.

Please note the refunded amount is the full payment minus the platform’s transaction fee of 2.9% + 30c.

You will be refunded in the same currency that you used for the purchase. Your refund will appear in your account in 15 business days.

Private Coaching Programs & Session Packages

For prepaid coaching programs and session packages, no refunds are issued. Sessions within a pre-paid package must be used within the time frame specified at purchase.

Gift Certificates

Gift Certificates are non-refundable and must be used within the time frame specified on the certificate.

For any issues with your refund, contact us.

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